F.A.Q

Q1: Why choose us?
Opt for us for several outstanding reasons. We present comprehensive processing equipment solutions. Our standard equipment inventory is extensive and readily available, guaranteeing swift shipment. Additionally, our own factory enables us to customize equipment with ease. This includes fulfilling requests for different appearances and brands for agents as well as crafting non-standard equipment in accordance with your specific requirements.

Q2: Are you a factory or trading company?
We are a factory located in Shenzhen city.

Q3: Should I worry about the quality?
Fear not. Prior to delivery, we thoroughly test the machine's working condition and provide you with a video of its normal operation. Delivery is only confirmed after your approval.

Q4: How can I know your machine is designed for my product?
You can either share the specific parameters of your product or send us samples. We will test your product on our machine and provide you with a video of the sample-testing process.

Q5: Do you provide the warranty? How about the after-sales service?
We offer a one-year warranty on the machine and lifelong technical support. Our professional after-sales team is always at your service. If you have any queries, don't hesitate to contact us.

Q6: How to operate the equipment?
My dear friend, there's no need to fret. We have created a detailed video that will guide you step by step on how to operate the equipment. If you encounter any difficulties, feel free to contact our engineers at any time. We support both video and telephone communication.

Q7: When the machine can't work well, what should I do?
Our engineers are available online 24/7. They can promptly diagnose the issues and offer you effective solutions. Rest assured that a manual will accompany the machine to ensure effortless operation.

Q8: What's the shipment terms?
We provide a variety of shipment terms including EXW, FOB, CIF, FCA, DAP, and more.

Q9: What's your payment terms?
We accept payments through T/T, VISA, Mastercard, West Union, and Paypal.